2025 Reasonable Consumer Quiz
See how you stack up.
In August 2018, a class-action lawsuit was filed against U.S. Bank for allegedly misleadingly promising customers that it only charges overdraft fees if an account does not have enough money to cover a transaction when, according to plaintiffs, the bank routinely charges overdraft fees when an account has sufficient funds to cover the transaction. Specifically, plaintiffs claim that, even though the bank immediately sets aside enough money to cover a debit card transaction, the bank charges an overdraft fee if the account has a negative balance when the transaction settles days later. The complaint also claims that the bank fails to notify customers that it charges two out-of-network fees on one transaction on ATMs that are not owned by U.S. Bank or one of its partners. According to the complaint, customers who check the balance in their account before making a withdrawal are charged one fee for the balance inquiry and another for the withdrawal. (McGovern et al v. U.S. Bank, N.A., Case No. 18-cv-1794, S.D. Cal.)
For more of TINA.org’s coverage of overdraft fees, click here.
See how you stack up.
This jewelry company may string you along.
Consumer complaints worth remembering.
Herb Weisbaum, Consumers’ Checkbook
TINA.org pulls back the covers on this company’s Made in USA marketing.