Shapes, Inc
This platform’s AI companions raise some major red flags.
Systane Eye Drops
Case Name (Date)
Som-Dotson et al. v. Alcon Laboratories, Inc.
26-cv-4898, C.D. Cal.
(April 2026)
Product/Service
Systane eye drops
Allegations
Falsely advertising products as “preservative free” when they contain the preservative ingredient boric acid
Status
Voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff’s claims and When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled. as to the unnamed class members’ claims
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