Student Loan Financial Assistance

Case Name (Date)

Alford et al. v. Student Loan Financial Assistance LLC et al.
21-cv-1521, C.D. Cal.
(Sept. 2021)

Product/Service

Student loan debt relief services

Allegations

Falsely claiming that the company can save consumers money by enrolling them in loan repayment plans that will reduce monthly payments or eliminate all of their debt

Charging fees for services when consumers can apply for loan repayment and forgiveness programs for free

Misleadingly representing that the defendants work for or are affiliated with the U.S. Department of Education, the government, or loan service providers

Misleadingly representing that the company has in-house lawyers to provide expert debt relief services

Status

Claims against individual defendant voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.; Claims against Student Loan Financial Assistance pending