
Ring Video Doorbells Sold on Amazon.com
Allegations: Misleadingly marketing that the doorbell’s battery lasts between 6 and 12 months when the battery actually lasts less than 2 months
In April 2020, a class-action lawsuit was filed against Ring LLC for allegedly failing to adequately disclose that the only way for consumers to get certain key features of the Ring video doorbells and security cameras – including taking still snapshots and video recording and playback – is to purchase the Ring Basic Protect Plan subscription for an additional $3 a month or $30 a year for each device. (Lebak et al v. Ring LLC, Case No. 20-cv-603, W.D. Wash.)
For more of TINA.org’s coverage of Ring home security devices, click here.
Allegations: Misleadingly marketing that the doorbell’s battery lasts between 6 and 12 months when the battery actually lasts less than 2 months
Allegations: Misleadingly representing that the company safeguards users’ private information when it does not take adequate steps to stop hackers and actively shares users’ personal data without consent
Allegations: Failing to adequately disclose that consumers need to pay additional money to get certain key features
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