Adobe Settles DOJ Lawsuit over Deceptive Subscription Practices
Software maker will pay a $75 million fine and provide “affected consumers” with free services.
October 2019: Plaintiffs filed an amended complaint bringing similar allegations. The case was then transferred from state court to federal court and later voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been disclosed. (Case No. 19-cv-1943, S.D. Cal.)
August 2019: A class-action lawsuit was filed against Primitive Survivors for allegedly failing to disclose that consumers who respond to “risk-free” or “free” offers – such as offers for a free headlamp for completing an online survey – will be automatically enrolled in the continuous service subscription program Survivors Club resulting in consumers being charged without their consent. (Siela et al v. Superior Global Marketing Inc. d/b/a Primitive Survivors, Case No. 37-2019-00040992, California State Court – San Diego)
Software maker will pay a $75 million fine and provide “affected consumers” with free services.
Order puts platforms like Amazon and Walmart on notice.
Advertised “best deal ever” comes with some caveats.
Cecilia D’Anastasio, Bloomberg
Before paying a company for something, know all your options.