![](https://truthinadvertising.org/wp-content/uploads/2024/07/Complaint-Importance-Featured-Image.png)
The Importance of Being a Complainer
You have the power to hold deceptive marketers accountable.
In February 2019, a class-action lawsuit was filed against State Employees Federal Credit Union (SEFCU) for, among other things, allegedly misrepresenting that it only charges its customers overdraft fees when an account does not have enough money to cover a transaction without telling them that the credit union subtracts any money that has been placed on hold to determine if an account is overdrawn resulting in customers being charged overdraft fees even when they do have enough money to cover a transaction. Plaintiffs also claim that SEFCU misrepresents that it does not charge overdraft fees unless a customer has opted in to have overdraft protection when, according to the complaint, the credit union charges such fees to customers who haven’t opted in. (Sotir et al v. SEFCU, Case No. 19-cv-147, N.D.N.Y.)
For more of TINA.org’s coverage of banks, click here.
You have the power to hold deceptive marketers accountable.
Lawsuits allege “real cheese” food products contain fillers.
What does a Robot Know About Love?
Perfume maker’s subscription disclosures don’t pass the smell test.
Exploring the MLM industry’s latest pivot.