A Brand Story
Be wary of questionable and deceptive claims in origin stories.
In December 2018, a class-action lawsuit was filed against Ocean Financial Federal Credit Union for allegedly deceptively promising that it only charges an overdraft fee if an account does not have enough money to pay a transaction when, according to plaintiffs, the credit union charges an overdraft fee even when an account has enough money to cover a transaction. (Lussoro et al v. Ocean Financial Federal Credit Union, Case No. 18-cv-7400, E. D. NY.)
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Be wary of questionable and deceptive claims in origin stories.
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