In October 2016, a class-action lawsuit was filed against North American Power and Gas for, among other things, allegedly misleadingly offering low promotional teaser rates for electricity when, after the introductory rate expires, customers are automatically rolled into a variable rate plan with high rates regardless of fluctuations in the market price and, as a result, they routinely pay three or four times (and as much as five or six times) more for electricity. (Arcaro et al v. North American Power and Gas, LLC, Case No. 16-cv-1921, D. CT.)
For more information about other class-action lawsuits regarding energy suppliers and TINA.org’s coverage of them, click here.
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