NCPW 2025: Fighting against Deceptive Marketing
If you’ve been misled by an ad, regulators want to hear from you. We do too.
Neptune Society’s Standard Neptune Plan
Case Name (Date)
Taylor et al. v. SCI Direct, Inc. (f/k/a The Neptune Society, Inc. et al.
20-cv-60709, S.D. Fla.
(2020)
Product/Service
Neptune Society’s Standard Neptune Plan and NCS’s Plan
(preneed funeral agreements for cremation services and related merchandise)
Allegations
Falsely representing that money used to prepay for funeral services is “placed into a state-required trust fund” and would be refundable when a majority of the money is not placed in the trust and refunds are limited to services cancelled within 30 days
Status
Settled
(Preliminarily approved)
https://www.funeralagreementsettlement.com/
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