In May 2020, a class-action lawsuit was filed against Epson America for allegedly misleadingly representing that installing its software and firmware updates in Epson printers would improve and fix issues…
In October 2019, a class-action lawsuit was filed against Epson America for allegedly representing that updates to the software and firmware for Epson printers will improve and fix issues with the printers without telling consumers that the printers will not work with printer cartridges from other companies after the updates are installed. (Mondigo et al v. Epson America, Inc., Case No. 19-cv-2009, S. D. CA.)
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