
Balance Protect for Home Depot Credit Cards
Allegations: Failing to adequately disclose the terms of the Balance Protect add-on to Home Depot credit cards
March 2018: A federal judge granted Home Depot’s motion to dismiss finding, among other things, that the labels are not misleading to reasonable consumers because they have enough information to determine the actual dimensions of the wood. The case was dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled..
March 2017: A class-action lawsuit was filed against Home Depot for allegedly falsely advertising the dimensions of lumber. Specifically, the complaint alleges that the actual dimensions of the lumber products are smaller than the ones advertised. For example, lumber advertised as being “2” x 4” – 8’” actually measures “1.5” x 3.5” – 8’” and lumber advertised as being “4” x 4” – 6’” actually measures “3.5” x 3.5” – 6’” (i.e., 23% smaller than advertised). (Abramov et al v. The Home Depot, Inc., Case No. 17-cv-1860, N.D. Ill.)
For more information about the marketing of lumber and TINA.org’s coverage of the product, click here.
Allegations: Failing to adequately disclose the terms of the Balance Protect add-on to Home Depot credit cards
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