With Personalized Pricing, Disclosure Is a Start, But Not a Finish Line
TINA.org and other consumer advocates file comment with FTC.
Cablevision’s Optimum
In June 2019, a class-action lawsuit was filed against Cablevision for allegedly failing to properly notify Optimum customers of changes to its cancellation policy and billing practices that require customers who cancel their Optimum cable, internet, and television services within a billing period to pay for the entire 30-day billing cycle. (Presser et al v. Cablevision Systems Corp. and Neptune Holdings US Corp n/k/a Altice USA, Inc., Case No. 19-cv-5484, S. D. NY.)
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