Consumer Alert: Need a Passport? Read this first.
Think twice before paying a private passport courier.
Akman et al. v. BrüMate, LLC
26-cv-9329, N.D. Cal.
(Sept. 2026)
BrüMate insulated drinkware, coolers, and other merchandise
Failing to adequately disclose an automatic shipping protection fee that applies unless consumers check a box
Falsely representing that the shipping protection fee protects against lost, damaged, or stolen packages when those protections “largely duplicate protections consumers already have”
Falsely claiming that BrüMate is “not responsible” for lost, damaged, stolen or misdelivered packages when sellers and carriers bear that risk
Pending
Think twice before paying a private passport courier.
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