Dossier+ Memberships
Perfume maker’s subscription disclosures don’t pass the smell test.
Trying to take advantage of this sale may not be as smooth as advertised.
It came 30 years late for George Costanza, but baldness is finally catching on. Looking to join the movement with a head shave?
Enter Skull Shaver – an online retailer that is currently running an Early Bird Sale for its shavers where the company says customers can get up to 15% off their purchase:
But after receiving a consumer tip, TINA.org discovered a few rough patches with this purported sale.
For starters, the company reveals on its website (but not in its Facebook ads, above) that customers have to spend more than $150 to get the advertised maximum 15% discount (for orders above $75, the alleged discount is only 10%). And of the 14 men’s shavers currently in stock, only four of them cost more than $150 before shipping (seven cost more than $75).
In addition, for the majority of these shavers, the listed price on the men’s shavers page is only attainable with a replacement blades subscription, which you only find out by clicking through to the product page (where the subscription, which ranges from $17.99 to $31.50 every 90 days, is preselected):
As shown above, without a subscription, consumers pay more for the shaver only.
And, despite Skull Shaver’s claim that you can cancel the replacement blades subscription “anytime,” consumers have reported on Trustpilot that the company makes cancellation far from a smooth process.
Another red flag? While Skull Shaver touts in its Facebook ads that it has more than 180,000 five-star reviews, its customer rating on Trustpilot is a paltry 1.4 stars and its average customer review rating on the BBB is even worse – 1.31 stars.
TINA.org also tallied all the product reviews published on the company’s website and counted approximately 30,000, a sixth of the five-star reviews advertised. (Not to mention, many were lower than five stars.)
Where are these 180,000+ five-star reviews Skull Shaver speaks of?
Skull Shaver did not respond to a TINA.org request for comment.
Consumers should be wary when shopping online. Always read all the terms of a deal and consider what consumers may have to say on a variety of third-party review sites before trusting a company with your payment information.
Find more of our coverage on subscriptions.
Our Ad Alerts are not just about false and deceptive marketing issues, but may also be about ads that, although not necessarily deceptive, should be viewed with caution. Ad Alerts can also be about single issues and may not include a comprehensive list of all marketing issues relating to the brand discussed.
Perfume maker’s subscription disclosures don’t pass the smell test.
The first box may be “free” (sort of) but the second one isn’t and it’s on its way before you know it.
Femora Anti Aging Face Cream’s free trial offer has pricing that is likely to cause wrinkles.