Wendy’s Menu Prices on Food-Ordering Apps
The surprising way you may be paying more for delivery.
Advertised $19.99 price deserves an official review.
It’s easy to see why Buffalo Wild Wings is the “official sports bar of March Madness.” Walking into a BWW is like entering a NASA command center but instead of broadcasting a space launch, the wall-to-wall TVs are playing sports.
During March Madness, BWW has been running TV and social media ads for its Pick 6 Meal for Two promotion in which the restaurant says you can get two entrees, two sides and two drinks for just $19.99.
Unfortunately, your ability to take advantage of this deal for the low advertised price of $19.99 may be just as fanciful as the bewinged buffalo in B-Dubs’ ads.
That’s because the majority of the Pick 6 Meal entrees – 8 out of 12 – are only available at an additional cost, TINA.org found when ordering online from a BWW location in Connecticut. This includes two entrees featured in ads promoting the deal – the 10 bone-in wings (see commercial above) and the triple-bacon cheeseburger – each of which cost an extra $5.
BWW acknowledges in the fine print that “[i]tems depicted may not be a part of the base pricing tier.”
But why feature the items at all if they aren’t actually part of the offer, much less advertise a price ($19.99) that doesn’t apply to the majority of the entrees that are part of the advertised deal? And while on-screen text includes the qualifier “from” $19.99, other references to the price by BWW’s talking buffalo Hank state that the deal is “for” $19.99.
The fine print also reveals that “[p]ricing may vary by region” and that prices may be higher in six states including California and New York, which collectively had more than a dozen teams qualify for the men’s and women’s college basketball tournaments.
In fact, we found that BWW locations in these six states didn’t have any Pick 6 Meal entree options that started at $19.99. Instead, they all started at $24.99.
BWW did not respond to a request for comment.
The bottom line
Don’t let the promise of a great deal prevent you from reading the fine print. And if you’re planning to eat at a restaurant and want to know how much it will cost, consider checking the prices online before going in person.
Find more of our coverage on fine print.
Our Ad Alerts are not just about false and deceptive marketing issues, but may also be about ads that, although not necessarily deceptive, should be viewed with caution. Ad Alerts can also be about single issues and may not include a comprehensive list of all marketing issues relating to the brand discussed.
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