
TINA.org Supports FTC’s ‘Click to Cancel’ Rule against Industry Challenge
Companies should not be able to trap consumers into subscriptions that they do not want.
In July 2020, a class-action lawsuit was filed against the heating oil company HOP Energy for allegedly misleadingly advertising its CAPPED plan as one in which consumers’ “home heating oil price follows the market but doesn’t go above your CAP rate” when, according to plaintiffs, the company used a fake and inflated retail price instead of the market price resulting in customers being overcharged. Later in the month, the case was transferred from state court to federal court. (Callery et al v. HOP Energy, LLC and DDM Energy, Case No. 20-cv-3652, E.D. Penn.)
Companies should not be able to trap consumers into subscriptions that they do not want.
Getting out may not be as easy as signing up.
Ellen Lee, The New York Times
TINA.org discovers the evidence behind these weight-loss claims is slim.
Watch out for hidden fees.